Outbound

Outbound is a Y Combinator-backed startup that allows marketers automate marketing campaigns and send out email, push, and SMS to users based on specific actions that they do -- or do not -- take while on a website or app. Outbound was acquired by Zendesk in 2017.

I was the first employee brought in to Outbound, and was involved in creating the initial version of the product. Responsibilities included translating business concepts into product workflows, producing wireframes, and creating production artwork.